• Youth Service 2.0 – the future of Youth Work?

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    May 29th, 2008masInnovation & Technology

    There are all sorts of discussions recently about the role of Youth Work and the web. Tim has produced his interim report ‘Youth Work & Social Networking‘, back in February a YoungScot report concluded that “Youth groups risk losing out to social networking sites like MySpace unless they rethink how best to attract teenagers” (a pretty dumb perspective in my opinion), and a discussion on the CYP Forums asks if social networking is a threat or an opportunity for Youth Work?

    Add to that the ongoing discussions (and events) about how best to support young peoples ‘online safety’ and more positively how to effectively take advantage of the opportunities presented by using social media technologies.

    Well all this earlier got me thinking about whether we’ll ever see a ‘virtual youth service’?!

    Much of the youth work type stuff online at the moment is information – you can go over to thesite.org and dig out all sorts of useful info and chat about it in their discussion forums, over on the Connexions site you can get advice & information via text, email, phone or messenger, and of course the various youth organisations and charities all offer information and in some cases bulletin boards and blogs about their various services and related information.

    All these are really doing though is using the web to put out information. What I was wondering is whether or not there will become a service dedicated to supporting young people to actually using the web effectively, and to deliver informal education through the web? I know to a degree this may already happen in face to face sessions but what I was thinking more about was a service of people skilled in working with young people but also highly skilled in using web technology. An online team that young people can turn to when wanting advice about using services or wanting to set up their own blogs, upload and edit films, deal with cyberbullying etc. etc. – a little bit like detached youth work going out on the streets to work with young people where they’re at, only this would be going online into the spaces where young people are.

    Then again maybe there will be online virtual youth centres?! If so what would these be and how would skilled workers take advantage of young peoples interest in the web to deliver informal education?

    Thinking of online youth centres reminds me of a few years ago when we set up a YoMo ‘Habbo Room’ using Habbo Hotel. We had a recreational room and a meeting room complete with chairs round a big table and we attempted to hold some online meetings with staff and volunteers on there. It was a good laugh but we hadn’t realised at the time there was no way of recording the discussions and so all the long chats we had vanished into Habbo space!

    Anyway I wonder what a future ‘web Youth Service’ would look like – what skills would they need, what technologies would they use and what benefits would it have for young people?

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  • Hey Mas

    These are some really interesting reflections. I'm going to make a start tomorrow on working out some sort of story / case study template for capturing examples of YouthWork 2.0...

    Would love to hear from anyone with an example to share...

    Tim
  • DK
    Ooooh - we're actually working with a client on the very thing... sorry I can't tell you more at this stage but you've hit on all the major issues / areas for discussions / development :-)

    Peace

    DK
    MediaSnackers Founder
  • mas
    that sounds exciting DK - look forward to when you release it to the public domain.

    Tim - it would be interesting to get some ideas on how we think the web is going to develop too and the possibilities that will bring (web 3.0+). I see theres lots of debate about the walled garden approach (facebook) and data portability which could have a big effect on whether youth work would have to operate within those existing networks or take advantage of the data young people have already put up online and build 'virtual youth centres'.

    I'm really interested in the informal education route with the web as the tool and how this can be done with online experiences beyond whats already out there.
  • mas
    another report out today - this one on "Young People & Social Networking"

    You can download a 37 page or a 9 page version from here:

    http://tinyurl.com/5qn6lj
  • JM
    Finally I found someone sharing the same goal. For more than three years the youth department of the city of Helsinki (among others) has provided virtual youth services, including not only the sites to put out information but virtual meeting places where the young are able to discuss anything with professional youth workers. And the service has been succesful: the workers are continuously seeking out new opportunities to answer the increasing call. Unfortunately, there are only a little information on virtual youth service in English but I am working out papers as fast as possible. Stay tuned.
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